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DevRack.pro Privacy Policy

At DevRack.pro, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our website, hosting services, domain registration, or other offerings. By using DevRack.pro, you agree to the practices described below. Our goal is to keep your data secure while empowering you to build and deploy with confidence.

Last Updated: July 26, 2025

1. Information We Collect

We collect information to provide and improve our hosting, domain, and support services for developers. This includes:Personal Information: When you sign up, purchase services, or contact us, we may collect your name, email address, billing details, and account preferences. Service-Related Data: Information related to your hosting or domain usage, such as IP addresses, server logs, domain names, and application configurations. Website Usage Data: Cookies, browser type, device information, and pages visited to enhance your experience on devrack.pro. Support Communications: Details from live chat, emails, or support tickets to assist with your technical or account needs.

2. How We Use Your Information

We use your data to deliver a seamless, secure, and developer-friendly experience, including:Processing account creation, hosting plans, and domain registrations. Providing 24/7 technical support and troubleshooting for your projects. Improving our services through analytics (e.g., site performance, user behavior). Sending important updates, such as billing confirmations or service notifications. Ensuring security with measures like DDoS protection and fraud prevention.

3. How We Protect Your Data

Your security is our priority. We implement industry-standard measures to safeguard your information, including:Encryption (e.g., SSL/TLS) for data in transit and at rest. Free WHOIS privacy protection for domain registrations to shield your personal details. Regular security audits and robust firewalls to prevent unauthorized access. Limited access to your data, restricted to authorized DevRack.pro staff only.

4. Sharing Your Information

We do not sell or rent your personal data. We may share information only in these cases:With trusted third-party providers (e.g., payment processors, CDN partners) to deliver services, all bound by strict confidentiality agreements. To comply with legal obligations, such as responding to lawful requests or protecting our rights. With your consent, such as when transferring a domain to another registrar.

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, such as remembering your preferences or analyzing site traffic. You can manage cookie settings in your browser or opt out of non-essential cookies via our Cookie Settings (#) link.6. Your RightsAs a DevRack.pro user, you have the right to:Access, update, or delete your personal information via your account dashboard. Opt out of non-essential communications, like marketing emails, at any time. Request a copy of your data or ask about our data practices by emailing privacy@devrack.pro (mailto:privacy@devrack.pro). For EU/UK users, additional rights under GDPR apply, such as data portability.

7. Data Retention

We retain your data only as long as necessary to provide services or meet legal requirements. For example, billing records may be kept for 7 years, while inactive accounts may be deleted after 12 months. You can request data deletion via privacy@devrack.pro (mailto:privacy@devrack.pro).8. Third-Party LinksOur site may include links to external services (e.g., Git integrations, community forums). We’re not responsible for their privacy practices, so please review their policies before engaging.9. Changes to This PolicyWe may update this Privacy Policy to reflect changes in our services or legal requirements. We’ll notify you of significant updates via email or a notice on devrack.pro. Check this page periodically for the latest version.10. Contact UsQuestions about your privacy? Reach out to our team: Email: privacy@devrack.pro (mailto:privacy@devrack.pro) Support Ticket: Submit via your DevRack.pro account Submit a Ticket

At DevRack.pro, your privacy powers our commitment to helping you code, deploy, and succeed securely.